Zennvue Help Center — Guides for Event Vendors, Planners & AI Features
Help Center

How can we help you?

Browse guides for getting started, using AI features, managing proposals and contracts, billing, and more — for both event vendors and planners.

🔍 Try: "How do I set up AI proposals?" or "How do I sync my calendar?"
Browse Topics

Everything you need to know

👤

Getting Started

Create your account, set up your profile, connect your payment account, and launch your marketplace listing.

  • Creating your vendor or customer account
  • Setting up your business profile
  • Connecting Stripe Connect for payments
View guide →
🔍

Finding Vendors

Search, compare, and connect with event professionals. How AI matching works and how to get the best results.

  • AI vendor matching explained
  • Browsing the marketplace directory
  • Comparing vendors side by side
View guide →
📄

Proposals & Contracts

Create AI-generated proposals, send contracts, collect e-signatures, and automate the proposal-to-contract pipeline.

  • Generating AI-powered proposals
  • Setting up contract templates
  • E-signature collection & audit trail
View guide →
💳

Payments & Billing

How invoicing works, payment schedules, Stripe Connect setup, and managing your Zennvue subscription.

  • Setting up Stripe Connect
  • Creating payment schedules & installments
  • Managing your subscription plan
View guide →
🤖

AI Features

Trunnion AI features explained: lead scoring, revenue forecasting, brand voice profiles, churn prediction, and more.

  • Setting up Brand Voice Profiles
  • Understanding AI lead scores
  • Revenue forecasting & cash flow
View guide →
🔒

Account & Security

Password resets, team member permissions, and data privacy settings for your Zennvue account.

  • Resetting your password
  • Managing team member permissions
  • Data privacy & account export
View guide →
📅

Event Planning

Timelines, guest lists, RSVP management, AI seating arrangements, budget planning, and vendor coordination.

  • Building hour-by-hour timelines
  • Guest list & RSVP tracking
  • AI seating arrangement optimizer
View guide →
💬

Messaging & Communication

Real-time chat with clients and vendors, notification preferences, email templates, and SMS settings.

  • Using real-time WebSocket chat
  • Configuring notification channels
  • Customizing email templates
View guide →
📖

Full Vendor Guide

The complete guide to running your event business on Zennvue — CRM, automation, marketing, galleries, and more.

  • Complete vendor setup walkthrough
  • Workflow automation sequences
  • Marketing & referral program
View guide →
Guides By Role

Vendor or planner —
we've got you covered.

For Event Vendors

Running your business on Zennvue

Read Vendor Guide →
For Event Planners & Couples

Planning your event with Zennvue

Find Vendors Guide →
Common Questions

Frequently asked

Sign up at platform-zennvue.com and select the vendor option. Complete your profile in about 10 minutes, set up your marketplace listing, and configure your Stripe Connect account for payments. Your 14-day free trial starts automatically — no credit card required. Visit our Getting Started guide for a full step-by-step walkthrough.
Sign up for a free planner account at platform-zennvue.com and enter your event details — type, date, location, budget, and guest count. Trunnion AI instantly scores and ranks vendors across 15+ categories for your specific event. You'll receive a top 5 recommendation list with explanations, highlights, and best package matches for each vendor.
AI proposal generation is available on the Business tier and above. First, upload 2 or more sample communications in Settings → Brand Voice to create your Brand Voice Profile. Then from any client record, click "Generate Proposal." Trunnion AI will create a complete, personalized proposal in your voice. See our AI Features guide for full setup instructions.
Zennvue uses Stripe Connect for vendor payments. Connect your Stripe account in Settings → Payments, then clients pay invoices through a secure checkout supporting card, bank transfer, Venmo, Zelle, and PayPal. Funds route directly to your connected Stripe account. See the Payments & Billing guide for full setup.

Still need help?

Our support team is ready to help with anything — account questions, technical issues, or anything you can't find in the docs.

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