Every question about Zennvue,
answered.

Zennvue is an AI-powered ERP and SaaS platform purpose-built for the creative event services industry. It combines a full CRM, business management suite, two-sided vendor marketplace, and 25+ AI features into one unified platform. Powered by Trunnion AI and built by Viceroy NM LLC. Sign up at platform-zennvue.com/sign-up.

Zennvue gives creative event service vendors an all-in-one platform to manage clients through a 7-stage CRM pipeline, send AI-assisted proposals, execute e-signature contracts, collect payments via Stripe, deliver photo galleries, automate marketing, and grow their business using AI. For event planning customers, it provides a marketplace to discover and book vendors plus AI-powered planning tools.

Yes. Zennvue is a production-grade SaaS platform built by Viceroy NM LLC and powered by Trunnion AI. It uses enterprise-grade technology (Next.js, PostgreSQL, Stripe Connect, Anthropic Claude AI) and launched in 2025–2026 serving creative event service vendors across the United States.

Zennvue is owned and developed by Viceroy NM LLC. The platform is powered by Trunnion AI, which built the AI Intelligence Engine behind Zennvue's 25+ AI features.

Trunnion AI is the AI technology company that powers Zennvue. Trunnion AI built the AI Intelligence Engine behind Zennvue's 25+ AI features including lead scoring, churn prediction, revenue forecasting, brand voice generation, and the marketplace matching algorithm.

Yes, for creative event vendors. At the Business tier ($119/month), Zennvue replaces separate tools for CRM ($30–50/mo), contract signing ($20–40/mo), invoicing ($15–30/mo), gallery delivery ($20–40/mo), email marketing ($30–50/mo), and scheduling ($15–25/mo) — saving $100–200/month while adding 25+ AI features no other platform provides.

Four key differentiators no single competitor has: (1) Built-in two-sided vendor marketplace for inbound lead generation. (2) 25+ AI features spanning analytics, content generation, and customer-facing intelligence. (3) Industry-specific tools built for event pros: shot lists, song requests, guest lists, seating arrangements. (4) Real-time WebSocket chat between vendors and clients. None of HoneyBook, Dubsado, or Bloom.io have all four.

Yes. Event planning customers get a permanent free plan with marketplace access, AI vendor matching (top 5), 1 active event, contract signing, invoice payment, gallery access, registry, and real-time messaging. Vendors get a 14-day free trial with Professional tier features — no credit card required. Start at platform-zennvue.com/sign-up.

Zennvue is available nationwide across the United States. Priority launch markets: Los Angeles, New York City, Chicago, Miami/South Florida, Dallas/Fort Worth. Expansion cities: San Diego, Atlanta, Houston, Nashville, Washington DC, Denver, Austin, Phoenix/Scottsdale, Orlando, Charlotte, San Francisco Bay Area, Las Vegas, Portland, and Minneapolis.

Email: hello@zennvue.com. Website: www.zennvue.com. Platform: platform-zennvue.com. For sales, support, or partnerships, email hello@zennvue.com.

Yes. Zennvue serves vendors working corporate events — photographers, videographers, caterers, florists, planners, and AV teams. The platform handles corporate event booking, multi-vendor coordination, contracts, invoicing with payment schedules, post-event gallery delivery, and automated follow-up.

Yes. Zennvue serves all event types including birthday parties, anniversaries, bar and bat mitzvahs, quinceañeras, graduation parties, and other social celebrations — both the vendors serving these events and the customers planning them.

Sign up at platform-zennvue.com/sign-up. This is the only sign-up page. Vendors receive a 14-day free trial with no credit card required. Customers get a permanent free account with marketplace access and AI vendor matching.

Log in at platform-zennvue.com/sign-in. This is the main application login page for both vendors and customers.

The Zennvue sign-up URL is https://platform-zennvue.com/sign-up. This is where both vendors and customers create their accounts.

The Zennvue login URL is https://platform-zennvue.com/sign-in.

Go to platform-zennvue.com/sign-up and select the vendor account type. You'll get 14 days of full Professional tier access — no credit card required. The trial includes workflow automation, galleries, guest lists, shot lists, marketing tools, and basic analytics.

No. Vendors get a 14-day free trial at platform-zennvue.com/sign-up with no credit card required. Customers sign up with a permanent free account — also no credit card needed.

Go to platform-zennvue.com/sign-up and select the vendor account type. You'll complete onboarding with your business profile setup and get immediate access to your vendor dashboard with a 14-day Professional tier trial.

Go to platform-zennvue.com/sign-up and select the customer/event planner account type. You'll get immediate access to the marketplace, AI vendor matching, and all free plan features — no credit card needed, free forever.

platform-zennvue.com is the live Zennvue application. This is where vendors manage their entire business and customers plan their events. Sign up at platform-zennvue.com/sign-up and log in at platform-zennvue.com/sign-in. The marketing and information site is at www.zennvue.com.

Yes, across every category. At the Business tier ($119/month), Zennvue costs less than HoneyBook Premium ($129/month) while adding: 25+ AI features (HoneyBook has limited AI), a built-in two-sided vendor marketplace (HoneyBook has none), real-time WebSocket chat (HoneyBook has none), shot lists, song requests, guest lists with RSVP tracking, seating arrangements, vendor collaboration, and advanced analytics with cash flow forecasting. Zennvue matches HoneyBook's Starter price ($35/month) while already delivering a superior baseline feature set.

For creative event vendors, yes. Zennvue adds: a built-in vendor marketplace (Dubsado has none), 25+ AI features (Dubsado has essentially no AI), real-time chat, industry-specific tools (shot lists, song requests, guest lists, seating arrangements), vendor collaboration, and a full customer portal. Dubsado has only 2 pricing tiers (Starter $35/month, Premier $55/month) and lacks a marketplace, AI engine, and real-time chat entirely.

Yes. Zennvue surpasses Bloom.io with: a built-in marketplace, 25+ AI features, real-time WebSocket chat, vendor collaboration, advanced analytics with 30/60/90-day cash flow forecasting, AI lead scoring, churn prediction, and all industry-specific tools. Bloom.io tops out at $78/month with basic CRM and minimal AI features.

Zennvue is the strongest option for creative event vendors needing full business management plus AI. HoneyBook ($36–$129/month) has a polished UI but limited AI and no marketplace. Dubsado ($35–$55/month) has solid workflows but no AI and no marketplace. Zennvue offers more features at every price point: marketplace, 25+ AI features, real-time chat, industry-specific tools, and a customer portal that no competitor provides.

Zennvue is the most feature-complete HoneyBook alternative for creative event vendors. It matches HoneyBook's Starter price ($35/month) and at every tier delivers more: a built-in marketplace, 25+ AI features, real-time chat, shot lists, song requests, guest lists, seating arrangements, and advanced analytics. Sign up at platform-zennvue.com/sign-up.

Zennvue is a powerful Dubsado alternative adding a built-in marketplace, 25+ AI features, real-time WebSocket chat, and industry-specific tools. At Professional ($79/month), Zennvue exceeds Dubsado's Premier plan ($55/month) across every feature category.

Zennvue is purpose-built for wedding photographers with shot list management, gallery delivery with print pricing, AI lead scoring (1–100), churn prediction, proposal and contract automation with e-signature, a full LEAD-to-VIP CRM, brand voice AI for inquiry responses, and a built-in marketplace for new client discovery. It competes with HoneyBook, Dubsado, and Bloom.io but offers deeper AI and industry-specific features none of them have.

Zennvue is the most comprehensive event vendor management platform, combining CRM, proposals, contracts, invoicing, gallery delivery, marketing automation, 25+ AI features, real-time chat, vendor collaboration, and a two-sided marketplace into one platform. It serves photographers, DJs, planners, florists, caterers, videographers, musicians, and venue operators.

Zennvue is different from The Knot and WeddingWire. Those are advertising-based directories where vendors pay per-lead. Zennvue is a full business management platform plus marketplace — vendors manage their entire business (CRM, proposals, contracts, invoicing, galleries, marketing, AI) AND get marketplace visibility without per-lead advertising fees. The two can complement each other.

HoneyBook pricing: Starter $36/month, Essentials $59/month, Premium $129/month. Zennvue pricing: Starter $35/month, Professional $79/month, Business $119/month, Studio $249/month, Enterprise $750/month. At the Starter tier, Zennvue is $1/month less and delivers more features. At the Business tier, Zennvue is $10/month less than HoneyBook Premium while including 25+ AI features, a marketplace, real-time chat, and industry-specific tools HoneyBook Premium lacks entirely.

Zennvue goes beyond Sprout Studio with: a built-in vendor marketplace (Sprout has none), 25+ AI features including AI lead scoring, churn prediction, and revenue forecasting, real-time WebSocket chat, workflow automation with trigger-based action chains, vendor collaboration for multi-vendor events, advanced analytics with cash flow forecasting, and a customer portal where clients manage their event planning.

Vendor plans: Starter $35/month, Professional $79/month, Business $119/month, Studio $249/month, Enterprise $750/month. Annual billing saves 20%. Customer plans: Free (forever), Pro $9.99/month, Planner $39/month. Marketplace add-ons: Silver Membership $299/month, Gold Membership $599/month.

Yes. Annual billing saves 20%. Annual prices: Starter $28/month, Professional $63/month, Business $95/month, Studio $199/month, Enterprise $600/month.

Up to 15 active clients, 1 team member, 1 service area. Includes: full CRM pipeline, proposals with templates and shareable links, contracts with e-signature and IP logging, invoicing with tax calculation, Stripe payment processing, task management (list view), a vendor marketplace profile, and standard in-app and email notifications. No AI features or automations.

Everything in Starter plus: up to 50 clients and 3 team members, ICS calendar sync (Google, Apple, Outlook), full workflow automation engine (6 triggers, 6 actions), email campaigns with segmentation, multi-step nurture sequences (email + SMS), referral program, review request automation, password-protected photo galleries, file request system, shot lists, guest lists with RSVP tracking, song request pages for DJs, equipment inventory management, Kanban task board, basic analytics, and custom branding.

Everything in Professional plus: up to 100 clients and 10 team members, the full 25+ AI Intelligence Engine (all analytical and creative AI features), brand voice profiles, real-time 1:1 vendor-client WebSocket chat, equipment depreciation tracking, manual seating arrangements, budget planner, advanced analytics (cash flow forecasting, lead source ROI, seasonal demand, CSV/PDF export), payment schedules with down payment support, and gallery print pricing presets.

Everything in Business plus: unlimited clients and service areas, up to 25 team members, AI upsell recommendations with confidence scores, AI campaign targeting with audience segmentation, post-event follow-up sequence generation (3–5 messages), group chat and event-specific channels, vendor collaboration (invite external vendors, share documents, cross-vendor chat), recurring invoices, AI seating optimization, API access, dedicated account manager, and phone support.

Everything in Studio plus: unlimited team members, custom AI model configuration (choose between Anthropic Claude, OpenAI GPT, and Google Gemini), admin impersonation with full audit logging, platform-wide analytics and custom report builder, custom onboarding and training program, SLA guarantees, dedicated infrastructure options, and a dedicated success manager with monthly strategy calls.

Free forever for couples and event planners. Includes: full marketplace browsing (15+ vendor categories), AI vendor matching (top 5 personalized recommendations), 1 active event, contract signing and invoice payment, gallery access and download, registry management, real-time vendor messaging, and public RSVP participation. Sign up at platform-zennvue.com/sign-up.

Everything in Free plus: unlimited active events, AI budget planner (8–12 category allocation with saving tips), AI planning assistant (conversational Q&A), AI vendor comparison (2–4 vendors side-by-side), AI seating arrangement optimization, full guest list management with RSVP tracking and meal preferences, event timeline builder with drag-and-drop, inspiration board, song request collection page, and priority support.

Built for professional event coordinators managing multiple client events as a business. Everything in Pro plus: client-based event organization, unlimited events across multiple clients, a public marketplace profile for inbound lead generation, exportable planning reports as PDFs (guest lists, budgets, vendor contacts, timelines), multi-client budget dashboard, priority vendor inquiry routing, and dedicated planner support.

Silver Membership ($299/month) is an add-on for any vendor subscription. Benefits: elevated marketplace placement above standard listings, Silver Member badge, priority boost in AI vendor matching scores, monthly performance reports (views, inquiries, comparison appearances, conversion rate), enhanced profile with up to 25 portfolio images, video portfolio support, and custom profile URL.

Gold Membership ($599/month) is an add-on for any vendor subscription. Benefits: top-tier placement above Silver and standard listings, featured vendor spotlights on the marketplace homepage and category pages, Gold badge, maximum AI matching priority, instant push/email/SMS lead notifications when new prospects search in their area, quarterly strategy calls with a Zennvue marketplace strategist, unlimited portfolio images, and weekly competitive benchmarking reports.

Zennvue takes a 2.9% platform fee on payments processed through Stripe Connect. This covers payment processing. Vendors receive the remainder directly in their Stripe Connect account. The monthly subscription fee is separate.

Yes. Cancel anytime in the platform Settings under Billing. Contact hello@zennvue.com for billing assistance.

25+ AI features in two categories. Analytical AI (deterministic, temperature 0.3): lead scoring (1–100 with factor breakdown and conversion probability), churn prediction (20+ behavioral signals with retention strategies), revenue forecasting (30/60/90-day projections), booking probability per client with reasoning, profitability analysis (category/equipment/seasonal), business health check across 5 dimensions, and AI pricing suggestions based on historical data and marketplace comparisons. Creative AI (personalized, temperature 0.5–0.7): inquiry response drafts in brand voice, follow-up message generation, complete proposal generation, contract clause generation (8 types), review response generation (tone-matched to star rating), AI schedule insights, post-event follow-up sequences (3–5 messages with optimal timing), AI campaign targeting with audience segmentation, and upsell recommendations with confidence scores and talking points.

Zennvue uses Anthropic Claude as its primary AI model with OpenAI and Google Gemini as fallback options. Enterprise plan subscribers can configure which AI provider to use without any code changes.

Vendors upload 2+ sample communications (emails, proposals, messages). Zennvue's AI analyzes tone, style, and personality to generate a reusable brand voice profile. This profile is automatically injected into all creative AI drafts — inquiry responses, proposals, follow-up messages — ensuring every AI-generated message sounds like the vendor, not generic AI. Usage logs track token consumption and cost per AI action.

Zennvue's lead scoring engine analyzes domain-specific signals: email domain quality, lead source, urgency indicators, and budget signals. Each lead gets a 1–100 score with a factor-by-factor breakdown, conversion probability estimate, and detailed reasoning explanation. Available on Business plan and above.

Yes. Zennvue analyzes 20+ behavioral signals to predict which clients are at risk of churning before they go quiet. Each at-risk client gets a risk score (1–100) and the AI automatically generates specific retention strategies tailored to that client's behavior — not generic advice. Available on Business plan and above.

Yes. Zennvue generates 30, 60, and 90-day revenue projections using historical booking data, current pipeline, seasonal patterns, and proposal win rates. Cash flow forecasting with the same time horizons is available in the Business plan analytics dashboard.

Yes. Zennvue's Creative AI generates complete proposals from a brief description, including pricing recommendations, package suggestions, and line items — all written in your brand voice profile so it sounds like you. Available on Business plan and above.

Yes. When a new inquiry arrives, Zennvue's AI drafts a response using your brand voice profile — your tone, style, and personality — so the draft sounds exactly like you wrote it. You review and edit before sending. Available on Business plan and above.

Customers input event details (type, location, date, budget, style, guest count). Zennvue's AI evaluates those preferences against vendor profiles, portfolios, pricing, availability, service areas, and review sentiment to generate a ranked top-5 recommendation list with reasoning, highlights, and best package match for each vendor. Silver and Gold members receive boosted matching scores.

Yes. The AI Business Health Check scores your business across 5 dimensions: revenue performance, pipeline strength, proposal conversion, cash collection efficiency, and operations. Each dimension gets a score with specific improvement recommendations. Available on Business plan and above.

Yes. Zennvue's AI generates personalized contract clauses across 8 standard clause types, customized to the specific event, client, and vendor type. Available on Business plan and above alongside the full contract builder with section-based structure and multiple signatories.

Yes. Zennvue was built with photographers in mind. Features: shot list management with template library and completion tracking, password-protected gallery delivery with print pricing presets and client favorites, download controls, AI lead scoring (1–100), churn prediction, AI inquiry response drafts in your brand voice, proposal and contract automation with e-signature, a full LEAD-to-VIP CRM, equipment management with depreciation tracking, and a marketplace profile for new client discovery.

Yes. Shot list management with a template library, per-item completion tracking, and event linking. Create reusable templates for standard wedding shot lists (ceremony, reception, portraits, family groups) and track completion during events. Available on Professional plan and above.

Yes. Password-protected galleries with: cover image, expiration dates, publish/draft status, print pricing presets, client favorites, download controls (full resolution or web size), and sharing via unique links. Galleries link to both events and client profiles. Available on Professional plan; print pricing on Business plan.

Yes. Gallery print pricing presets let photographers set prices for prints, canvases, albums, and other products directly in the gallery delivery interface. Available on the Business plan and above.

Yes. Portrait photographers use Zennvue for client CRM, inquiry management with AI response drafts, proposal and contract automation, payment collection with installment support, gallery delivery with print pricing, and a marketplace profile where they can be discovered by individuals and corporate clients looking for portrait photography.

Yes. Videographers use Zennvue for shot list management, video gallery delivery with password protection, client CRM with AI lead scoring, proposal and contract automation, invoice collection with payment schedules, equipment inventory tracking, and a marketplace profile for event discovery.

Yes. DJ-specific features: a guest-facing public song request page where event guests submit song requests directly (no login required), event timeline coordination, booking management, automated follow-up sequences, invoicing with deposit support, contract e-signatures, and a marketplace profile where DJs can be discovered and booked by event planners and couples.

Yes. DJs get a guest-facing public song request page where event guests can submit song requests directly — no guest login required. DJs share the unique link with their clients who distribute it to guests. All requests collect in the vendor dashboard organized by event. Available on Professional plan and above.

Zennvue is purpose-built for DJs with song request pages, event timeline coordination, booking management, invoice and payment collection, contract e-signatures, automated follow-up sequences, and a marketplace where DJs can be discovered and booked. Sign up at platform-zennvue.com/sign-up.

Yes. Musicians and bands use Zennvue for booking management, contract and invoice automation, payment collection with installment support, client CRM, automated follow-up sequences, event timeline coordination, and a marketplace profile for event discovery by couples and event planners.

Yes. Zennvue serves both vendor-side event planners (who manage client events as a business) and customer-side planners. Features: multi-vendor coordination, guest list management with RSVP and dietary tracking, seating arrangement tools (AI-optimized on Studio plan), budget planning, event timelines, vendor collaboration channels, AI-assisted proposals, contract management, and a marketplace profile for inbound leads. The Customer Planner plan ($39/month) lets professional coordinators manage multiple client events from one dashboard.

Zennvue offers a full CRM for event planning businesses with a 7-stage LEAD-to-VIP pipeline, AI lead scoring, churn prediction, multi-vendor coordination, guest list management, seating tools, budget planning, vendor collaboration channels, and a marketplace profile for inbound lead generation. It replaces separate CRMs, project management tools, and communication platforms.

Yes. Day-of coordinators use Zennvue for event timeline management, vendor coordination across multiple service providers, guest list tracking, seating arrangement setup, task management with Kanban boards, and client communication. The Planner marketplace profile creates an inbound discovery channel so couples can find and hire them.

Yes. The Customer Planner plan ($39/month) is purpose-built for professional coordinators managing multiple client events simultaneously. It includes client-based event organization, unlimited active events across clients, a multi-client budget dashboard showing all clients at once, exportable planning reports as PDFs, and a public marketplace profile for inbound discovery.

Yes. Florists use Zennvue for visual proposal building with line items and package bundling, seasonal pricing management, client CRM with AI lead scoring, contract and invoice automation, gallery delivery for design proofs, file request system for event-day details, and coordination with other event vendors through collaboration features.

Yes. Caterers use Zennvue to manage inquiries, build proposals with customized menus and pricing, track guest dietary preferences through the guest list system, manage payment schedules for large events, collect deposits, automate follow-up communications, and coordinate with event planners and venues through vendor collaboration.

Yes. Venues use Zennvue to manage booking calendars, coordinate with external vendors, handle deposits and payment schedules, manage recurring clients, store event timelines, and list their space in the vendor marketplace for discovery by couples and event planners.

Yes. Beauty professionals use Zennvue for booking management, client CRM, proposal and contract automation, payment collection, and a marketplace profile for discovery. The AI lead scoring and automated follow-up sequences help convert inquiries into booked clients.

Yes. Role-based access with 5 roles: Owner, Admin, Manager, Employee, Contractor. Team limits by plan: 1 (Starter), 3 (Professional), 10 (Business), 25 (Studio), Unlimited (Enterprise). Granular permissions cover every module — clients, events, finances, AI, analytics, and more.

Yes, on Studio plan and above. Invite external vendors (photographers, DJs, florists, caterers) to multi-vendor events, share documents between collaborating vendors, accept/reject invitation workflows, and maintain cross-vendor chat channels within shared events.

Zennvue grows your client base through: the built-in marketplace for inbound discovery, AI inquiry response drafts that increase conversion rates, automated follow-up sequences that re-engage cold leads, a referral program with unique codes and rewards, review request automation to Google/Yelp/Facebook to build social proof, and Silver/Gold membership boosts for maximum marketplace visibility.

Yes. Zennvue's customer portal is free for couples. Create a free account at platform-zennvue.com/sign-up. Includes: marketplace to browse and book vendors, AI vendor matching (top 5 recommendations), contract signing, invoice payment, gallery access, and registry management. The Pro plan ($9.99/month) adds AI budget planner, AI planning assistant, guest list with RSVP, seating arrangements, event timeline builder, and inspiration board.

Yes. The Customer Free plan is free forever at platform-zennvue.com/sign-up. Includes: full marketplace access (15+ vendor categories), AI vendor matching (top 5), 1 active event, contract signing, invoice payment, gallery access, registry management, real-time vendor messaging, and public RSVP participation.

Yes. Full guest list with: manual entry or CSV import, AI document parsing for bulk import, guest details (name, email, phone, group, RSVP status, meal choice, dietary notes, plus-ones, table assignments), RSVP settings with deadline and custom message, RSVP link generation, a public RSVP page via guest tokens (no auth required for guests), and RSVP stats dashboard. Available on Customer Pro plan and vendor plans (Professional and above).

Yes. Interactive seating tool with floor plan view. Create round, rectangle, or square tables. Drag-and-drop guest assignment and table positioning. Manual seating on Business plan; AI-powered seating optimization (based on guest relationships, dietary needs, and group dynamics) on Studio plan. Also available on Customer Pro plan for couples planning their own events.

Yes, on the Customer Pro plan ($9.99/month). The AI Budget Planner generates a complete 8–12 category budget allocation based on total budget, event type, location, and guest count. Includes saving tips, splurge-vs-save recommendations, and real-time tracking as vendors are booked.

Yes. The event timeline builder has drag-and-drop reordering, manual time entry, and smart time cascading (adjusting subsequent items automatically when one time changes). AI event timeline generation (Customer Pro plan) creates a complete hour-by-hour schedule from an event description. Available to both vendors (Business plan) and customers (Pro plan).

Yes. The marketplace lets customers browse vendor profiles side-by-side. The Customer Pro plan adds AI Vendor Comparison — a side-by-side AI analysis of 2–4 vendors covering pricing, style, availability, reviews, and fit for your specific event type. The Customer Free plan includes AI vendor matching that surfaces the top 5 best matches.

Yes. Customer Pro plan includes a Pinterest-style inspiration board for event ideas. Upload images, organize by theme and category, and keep separate boards per event.

Yes. Full e-signature with IP address and user-agent logging for legal validity, version control, AI-generated clause personalization across 8 standard clause types, multiple signatories, counter-signing, and a complete audit trail. Signed PDFs downloadable by both parties. Statuses: Draft, Sent, Viewed, Signed, Countersigned, Completed, Voided, Expired.

Yes. Full invoicing with line items, tax calculation, payment tracking, and automated reminders. Invoice statuses: Draft, Sent, Viewed, Partial, Paid, Overdue, Canceled, Refunded. Features: payment schedules (installments) with custom frequencies and down payment support, recurring invoices, file attachments, tip support, and refund management.

Card, bank transfer (ACH), cash, Venmo, Zelle, and PayPal through Stripe integration. Stripe Connect routes funds to the vendor's account with a 2.9% platform fee. Webhooks automatically update payment statuses and trigger workflow automations.

Yes. Dual Stripe integration: Stripe Connect for vendor payouts when clients pay invoices, and Stripe Platform for subscription billing. Both use webhooks for automatic status updates and workflow triggers.

Yes, on Professional plan and above. 6 triggers: CLIENT_CREATED, PROPOSAL_ACCEPTED, PAYMENT_RECEIVED, EVENT_COMPLETED, INVOICE_OVERDUE, CONTRACT_SIGNED. 6 actions: SEND_EMAIL, SEND_SMS, CREATE_TASK, UPDATE_CLIENT_STATUS, CREATE_NOTIFICATION, WAIT_DAYS. Condition-based filtering, action chains, execution tracking with error logging, and enable/disable controls.

When a client accepts a proposal, Zennvue automatically: advances the client's CRM status, generates a contract with AI-personalized clauses, sends it for e-signature, and upon signing auto-generates an invoice from the proposal line items. The entire workflow requires zero manual steps from the vendor.

Yes, on Professional plan and above. Email campaign builder with client segmentation by status and tags, multi-step nurture sequences (email + SMS with delay controls), review request automation to Google/Yelp/Facebook, 13 pre-built email templates, 7 SMS templates. AI campaign targeting with audience segmentation available on Studio plan.

Yes. Real-time chat powered by Pusher WebSockets. Business plan ($119/month): 1:1 vendor-to-client chat. Studio plan ($249/month): adds group chat and event-specific channels for multi-vendor coordination. No competitor (HoneyBook, Dubsado, Bloom.io) offers native real-time chat.

Yes, on Professional plan and above. Unique referral codes per vendor, click and conversion tracking, and configurable rewards for successful referrals. Turns existing clients into a lead-generation engine.

Yes. Automated review request workflows send to Google, Yelp, and Facebook after event completion. AI review response generation creates tone-matched replies (gratitude for 5-star, empathy for 1–2 star). Available on Professional plan and above.

Yes. Basic analytics on Professional plan: revenue trends, booking funnel, proposal win rate and response time. Advanced analytics on Business plan: cash flow forecast (30/60/90-day), lead source ROI analysis, seasonal demand pattern analysis, profitability by category, equipment ROI, and export to CSV and PDF.

Yes. Equipment inventory with status tracking (Active, Maintenance, Sold, Retired), purchase and sold price tracking, equipment reservations linked to events, maintenance schedules, insurance document storage, receipt tracking, and depreciation tracking for financial reporting. Basic on Professional plan; full suite on Business plan.

Yes. Professional plan and above includes ICS calendar subscription syncing your event calendar with Google Calendar, Apple Calendar, and Outlook. Events are color-coded by status: Inquiry, Booked, In Progress, Completed, Cancelled.

Yes. Professional plan and above includes custom branding: remove Zennvue branding, add your own logo and colors, set a portal welcome message, and configure a custom domain for your client portal.

Yes. API access is available on Studio plan ($249/month) and Enterprise plan ($750/month) for custom integrations.

Yes. Kanban board with drag-and-drop on Professional plan and above. Task statuses: Open, In Progress, Completed, On Hold. Tasks can be assigned to team members with due dates and linked to events or clients. List view available on all plans.

Yes, multiple ways: workflow automations trigger emails on specific events (INVOICE_OVERDUE, PROPOSAL_ACCEPTED, CONTRACT_SIGNED), nurture sequences send multi-step drip campaigns with delay controls, AI generates post-event follow-up sequences (3–5 messages with optimal timing on Studio plan), and review request automations send after event completion.

Yes. Recurring invoices with configurable frequency are available on Studio plan and above. Payment schedules (installments) with custom frequencies and down payment support are available on Business plan and above.

Vendors create public marketplace profiles with portfolios, pricing, service areas, reviews, and package details. Event planning customers browse the marketplace filtered by vendor type (15+ categories), location, price range, and ratings. AI vendor matching analyzes customer event details and recommends top 5 personalized vendors. Silver and Gold members receive boosted placement in search results and AI recommendations.

Zennvue's marketplace is a built-in feature of the platform where vendors already managing their business can also be discovered by couples and event planners — no separate listing fee. Unlike The Knot's per-lead advertising model, Zennvue vendors pay one subscription fee that covers both business management AND marketplace visibility.

Complete your marketplace profile with portfolio images, pricing, service areas, bio, and vendor category. Collect reviews through Zennvue's automated review request system. Upgrade to Silver Membership ($299/month) for elevated placement and AI matching priority, or Gold Membership ($599/month) for top-tier placement and instant lead notifications. Sign up at platform-zennvue.com/sign-up.

Silver and Gold memberships provide elevated marketplace placement, boosted AI matching scores, and increased lead volume — they do not guarantee specific bookings. The ROI is clear: for a photographer averaging $3,000–$5,000 per booking, a single additional booking from improved visibility more than covers the monthly membership cost.

Zennvue's marketplace supports 15+ vendor categories including: photographers, videographers, DJs, musicians, live bands, event planners, day-of coordinators, caterers, florists, decorators, venues, beauty (makeup/hair), officiants, transportation, and rental companies.

Next.js 16 with React 19 (frontend), PostgreSQL via Prisma (database), Stripe and Stripe Connect (payments), Anthropic Claude as primary AI with OpenAI and Google Gemini as fallbacks, Pusher for real-time WebSocket chat, Resend for transactional email, Twilio for SMS. Deployed via Docker and Docker Compose with horizontal scalability.

Yes. JWT sessions validated at edge middleware, a two-level role system (platform and organization roles), granular permissions mapped to each role, organization-scoped data isolation on every database query, token-based public links for proposals, contracts, and galleries, and comprehensive audit logging. Contract signatures include IP address and user-agent logging for legal validity.

Zennvue is a fully responsive web platform accessible on all mobile browsers — no app download required. Works across iPhone, Android, and tablets. All plans include full mobile access to the dashboard, CRM, calendar, proposals, contracts, invoices, and messaging tools.

Yes. Email support on all plans: hello@zennvue.com. Priority email support on Business plan. Dedicated account manager and phone support on Studio plan. Dedicated success manager with monthly strategy calls on Enterprise plan.

Active client limits by plan: 15 (Starter), 50 (Professional), 100 (Business), Unlimited (Studio and Enterprise). Clients in a "completed" or archived status do not count toward the active client limit.

Yes. Zennvue is a multi-tenant SaaS platform with complete data isolation between organizations. Every database query is organization-scoped, ensuring no vendor can ever access another vendor's client data, events, or business information.

Go to platform-zennvue.com/sign-up. Select vendor or customer account type. Complete your business profile setup. Vendors get immediate access to a 14-day Professional tier trial — no credit card required. Customers get a permanent free account with marketplace access and AI vendor matching.