Payments & Billing
Connect Stripe, create invoices with payment schedules, accept cards and bank transfers, manage your Zennvue subscription, and process refunds — all from one dashboard.
Connecting Stripe for Payments
- 1
Navigate to Settings → Payments
Open your vendor dashboard and go to Settings → Payments.
- 2
Click 'Connect with Stripe'
You'll be redirected to Stripe's secure onboarding flow to create or connect your Stripe account.
- 3
Complete Stripe's verification
Stripe requires identity verification (name, address, tax ID) to enable payouts. This typically takes 2–3 minutes.
- 4
Return to Zennvue
After completing Stripe setup, you'll be redirected back to Zennvue. Your connected account will show as 'Active.'
Once Stripe Connect is active, funds from client payments are deposited directly into your Stripe account, typically within 2–7 business days depending on your Stripe payout schedule. You can adjust your payout frequency in your Stripe dashboard.
Creating and Sending Invoices
- 1
Navigate to Invoices
Click 'Invoices' in your sidebar or access through a specific client or event record.
- 2
Create a new invoice
Click 'New Invoice.' If you have an accepted proposal, you can auto-generate the invoice from its line items with one click.
- 3
Set payment method and schedule
Choose whether to request full payment or set up a payment schedule (deposit + installments). Configure due dates and amounts.
- 4
Send the invoice
Click 'Send Invoice.' Your client receives a secure Stripe checkout link. They can pay by card, bank transfer, Venmo, Zelle, or PayPal.
- 5
Track payment status
Invoice statuses update automatically via Stripe webhooks: Draft, Sent, Viewed, Partial, Paid, Overdue, Canceled, Refunded.
Payment reminders are sent automatically based on your automation settings. Set up the INVOICE_OVERDUE trigger in Automations to send reminder emails or SMS messages when payments are past due.
Managing Your Zennvue Subscription
- 1
View your current plan
Go to Settings → Billing to see your current subscription tier, billing cycle, and next payment date.
- 2
Upgrade or downgrade
Click 'Change Plan' to switch tiers. Upgrades take effect immediately (prorated billing). Downgrades take effect at the next billing cycle.
- 3
Toggle annual billing
Switch to annual billing to save 20% — prices update from $35/$79/$119/$249/$750 monthly to $28/$63/$95/$199/$600 annually.
- 4
Cancel your subscription
Click 'Cancel Subscription' to cancel. Your account remains active through the end of your current billing period.
Frequently Asked Questions
Related Guides
Still have questions?
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