Privacy Policy

This Privacy Policy explains how Zennvue, a Trunnion AI product, collects, uses, and shares information when you use our website, marketplace, CRM, and planning tools (the "Services").

Information we collect

• Information you provide. Account details, your name, email, phone, business or wedding details, messages, proposals, contracts, and the contents of forms you submit.
• Payment information. Payments are processed by Stripe. Card details are handled by Stripe and do not pass through or get stored by Zennvue.
• Usage information. Device, browser, pages viewed, and similar analytics collected through cookies and similar technologies.

How we use information

• To provide and improve the Services, match couples to vendors, and process bookings and payments.
• To respond to inquiries submitted through our forms and to send service and account communications.
• To measure and improve our marketing, with analytics such as Google Analytics and the Meta Pixel.

How we share information

We share information between couples and the vendors they contact or book, as needed to provide the Services. We use service providers (for example, payment, email, hosting, and analytics providers) who process information on our behalf. We do not sell your personal information.

Cookies and analytics

We use cookies and similar technologies for essential site functionality and to understand usage through Google Analytics 4 and the Meta Pixel. You can control cookies through your browser settings.

Data retention and security

We retain information for as long as needed to provide the Services and meet legal obligations, then delete or de-identify it. We use reasonable technical and organizational safeguards, including encryption in transit and at rest.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications. Contact us at hello@zennvue.com.

Contact

Questions about this policy? Email hello@zennvue.com.